Hospitality runs better
on one system
Smart Hospitality puts rooms, restaurant, bar, rotas, marketing and accounts on one platform. Built by Smart IT on Odoo: one database, one login, one bill.
Book a free demo →See how it works
RoomsChannel managerRestaurant and barRotasMarketingAccounts
Too many systems?
Most hotels pay for several systems that don’t talk to each other
Systems per hotel
5.2 on average
Lost switching
322 hours a year
Source: Access Hospitality research, reported by IT Brief, April 2026.
Built by Smart IT on Odoo
200+ projectsISO 27001 certifiedCyber EssentialsUK helpdesk
This weekend, the bookings came in from five different places
It’s not your team’s fault. A PMS, a till, a rota spreadsheet, an email tool and an accounts package that don’t talk to each other make every busy weekend harder.
the rota lived in a spreadsheet.
housekeeping waited for a walk-round.
bar stock never matched the till.
the guest list sat in another tool.
month-end took a week.
“Five systems to run one hotel.”
What owners tell us
“Housekeeping only knows a room’s free when someone walks round.”
What general managers tell us
“Wages went up again and I can’t see which department pays its way.”
What finance managers tell us
Stop stitching systems together.
Run one.
From the first booking to the post-stay email, every part of the guest journey works from the same system and lands in the same books.
1
Reserve and arrive
Bookings from every channel land in Hotel Manager, ready for check-in and room assignment.
2
Stay
Restaurant, bar, spa and housekeeping all run from the same guest record, so nothing is re-keyed.
3
Depart and come back
Check-out, invoice and payment post straight to the ledger, and the stay feeds the next campaign.
Everything a hotel needs, in one system
Two apps we built for hospitality, Hotel Manager and Channel Manager, on top of Odoo’s full business platform.
Hotel Manager
Reservations, front desk, check-in, room assignment and housekeeping. Built by Smart IT.
Channel Manager
Rates and availability across booking sites, synced with your rooms. Built by Smart IT.
Restaurant and bar POS
Tills, tables and kitchen tickets, with stock drawn down as you sell.
Inventory and purchasing
Supplier orders and stock across kitchen, bar and spa.
People and rotas
Shift planning, time off, recruitment and appraisals for every department.
Accounting
Every booking, sale and payment in the ledger, with no export or import.
Marketing Suite
Email, SMS, social and automated pre-arrival, post-stay and win-back journeys.
Website, eCommerce and live chat
Direct bookings, vouchers and a chat window, from the same system.
Events and appointments
Weddings, meetings, spa treatments and activities.
Card payments and tap to pay through Dojo, with Direct Debit via GoCardless and Global Payments. Card details never touch our systems.
Multi-property
One view across every location as your group grows.
Support and Managed IT
UK helpdesk, hosting, backups and ISO 27001 security.
Pick your starting point
Every tier includes Odoo’s full catalogue. The tier sets what we configure, train and support, so you can start with the essentials and add more when you’re ready.
10 apps
Core
Run your hotel, out of the box. Built for a single independent property.
- Hotel Manager and Channel Manager
- Point of Sale and inventory
- Accounting, CRM, sales and purchasing
- Rotas, employees and time off
19 apps
Elevate
Fill more rooms and grow revenue, with customisation available.
- Everything in Core
- Marketing Suite: email, SMS, social, automation
- Website, eCommerce and live chat
- Events and appointments
20 apps · full platform
Scale
For groups and multi-property operators.
- Everything in Elevate
- Multi-property management
- Maintenance
- Customisation across every app
The switch you keep putting off is smaller than you think
Here’s what hoteliers say first, and what actually happens.
Step 1 · Live demo
Free
A guided walkthrough of Hotel Manager and Channel Manager.
Step 2 · Tailored demo
Your hotel
A deeper walkthrough with a consultant, set up around your property.
Become a founding hotel. Be one of the first properties on Smart Hospitality and help shape what we build next. Ask us about the founding-client offer.
The things hoteliers ask before they switch
Something we missed? Ask us, a consultant answers.
Yes. Hotel Manager covers reservations, front desk and housekeeping, and Channel Manager handles booking sites. The rest of Odoo replaces the systems around your PMS.
No. Core is built for a single independent property. Scale is there if you grow into more sites.
Dojo for card payments and tap to pay, plus GoCardless and Global Payments. Card details are handled by these certified providers and never touch our systems.
Smart IT is ISO 27001 and Cyber Essentials certified. You set the data retention rules, and staff only see what their role needs.
Our own UK helpdesk and the Smart IT Portal, with in-person help through go-live and early adoption.
Five systems to run one hotel? See it on one.
Book a free demo. We’ll walk you through a booking from reservation to check-out, then show how your restaurant, rotas and accounts would run alongside it.
