Odoo hotel management system · Elevate · 19 apps
Fill more rooms
and grow revenue
Elevate takes everything in the Core hotel management system and adds the tools that bring guests back: email, SMS and social marketing, automated guest journeys, your own website and online shop, live chat, events and appointments.
Book a free demo →See what’s included
Hotels chasing direct bookingsSpa and leisure hotelsWedding and event venuesProperties with repeat guests
Who it’s for
Hotels that want more direct bookings and repeat stays, and to stop paying for separate marketing, website and booking tools.
What you get
All 10 Core apps, plus Appointments, Events, the four-part Marketing Suite, Website, eCommerce and Live Chat.
How it’s set up
Configured for your property, with customisation available where your hotel works differently.
The 19 apps in Elevate
Everything in Core, plus nine apps for marketing, direct bookings and experiences. New in Elevate is highlighted.
Built by Smart IT
Hotel Manager + Channel Manager
Reservations, front desk, check-in, room assignment and housekeeping status, with Channel Manager for booking sites.
Point of Sale
Restaurant and bar tills, tables and kitchen tickets, with Google Reservations bookings synced in.
Inventory
Stock across kitchen, bar and stores, drawn down as items are sold.
Purchase
Supplier orders and deliveries, matched to what you actually use.
Accounting
Every booking, sale and payment lands in the ledger, with no export or import.
CRM
One guest profile across every stay, meal and enquiry.
Sales
Quotes and orders for group bookings, functions and corporate rates.
Planning
Shift rotas for every department, built around occupancy.
Employees
Staff records, contracts and recruitment in one place.
Time Off
Holiday requests and approvals that update the rota.
New in Elevate
Appointments
Spa treatments, activities and tee times, booked online or at the desk.
New in Elevate
Social Marketing
Schedule and publish posts across channels, tied to real offers and occupancy.
New in Elevate
Email Marketing
Newsletters and seasonal offers sent to your real guest list.
New in Elevate
Marketing Automation
Pre-arrival, post-stay and win-back journeys triggered by actual stay data.
New in Elevate
SMS Marketing
Offers and reminders sent to a guest’s phone, from the same guest record.
New in Elevate
Events
Weddings, meetings and ticketed events, from enquiry to invoice.
New in Elevate
Website
Your own hotel website, built in the same system as your bookings.
New in Elevate
eCommerce
Sell vouchers, gift cards and packages online.
New in Elevate
Live Chat
Answer guest questions on your website before they book elsewhere.
Marketing that runs itself
Every stay feeds the next booking
Email, SMS, social and automation are one native app, the Marketing Suite. Journeys trigger from real stay data, so nobody builds lists by hand.
Three days before check-in
Pre-arrival
“Your room’s ready soon. Book a table or a treatment?”
The day after check-out
Post-stay
“Thanks for staying. Here’s how to leave a review.”
Months since last stay
Win-back
“We’ve missed you. Here’s a midweek offer.”
Website, eCommerce, Live Chat
Your website, your bookings
Build your site in the same system as your rooms, sell vouchers and packages, and answer questions on live chat before guests book elsewhere.
Events & Appointments
Events and experiences
Weddings, meetings, spa treatments and activities, booked and invoiced from the same guest record.
Your team, ready for go-live
Every tier includes Odoo’s full catalogue. The tier sets what we configure, train and support. Training follows the same five steps, so nobody is thrown in at the deep end.
1
Prepare
Your team knows what’s changing and why.
2
Learn
Role-based workshops with realistic scenarios.
3
Practise
Hands-on time in a safe practice system.
4
Demonstrate
Each person shows they’re ready for go-live.
5
Support
In-person help through go-live and early weeks.
Compare packages
Is Elevate the right fit?
Compare all three packages. Every one runs on the same platform, so you can move up whenever you’re ready.
| App or service | Core | Elevate | Scale |
|---|---|---|---|
| Hotel Manager | |||
| Point of Sale | |||
| Inventory | |||
| Purchase | |||
| Accounting | |||
| CRM | |||
| Sales | |||
| Planning | |||
| Employees | |||
| Time Off | |||
| Appointments | — | ||
| Social Marketing | — | ||
| Email Marketing | — | ||
| Marketing Automation | — | ||
| SMS Marketing | — | ||
| Events | — | ||
| Website | — | ||
| eCommerce | — | ||
| Live Chat | — | ||
| Maintenance | — | — | |
| Multi-property management | — | — | |
| Customisation | Out of the box | Available | Across every app |
Questions about Elevate
Something we missed? Ask us, a consultant answers.
No. Email, SMS, social and automation are one native Odoo app, included in Elevate with no extra install.
Changes to how apps work for your hotel, such as connecting other booking software. We scope and agree each change with you first.
SMS and WhatsApp message costs and payment provider fees. If you want fully dynamic room pricing, you’d also add a revenue management tool.
Yes. Many hotels start on Core and switch on Elevate once the hotel is running on the system.
Running more than one property?
Scale adds multi-property management, Maintenance and customisation across every app.
See Elevate running a hotel
Book a free demo. We’ll walk you through Hotel Manager and Channel Manager, then a consultant can tailor a deeper demo around your property.
