Privacy Policy

This Privacy Policy is provided by Smart Information Technology Limited, (Smart IT, we, us) which is a company registered in England and Wales under registration number  07142010 with its registered office at 17 St Peters Place, Fleetwood, Lancashire FY7 6EB.

This policy explains how we use the personal data we collect from you when you use our website and applies to users of our website with whom we do not have a separate contract.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

We collect no data other than that relating to your personal identification including your name, email address, a contact address and any phone numbers that you provide to us

How do we collect your data?

You directly provide us with the data we collect. We collect data and process data when, for instance, you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• We do not collect any data related to yourself from any other sources:

How will we use your data?

We collect your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

How do we store your data?

Our Company securely stores your data at a data centre operated securely and exclusively for Smart IT Ltd by Hive. [insert hyperlink]

Our Company will keep your personal information for such period as you shall remain as a registered customer of Smart IT Ltd. Once this time period has expired, we will delete your data.

Marketing

We would like to send you information about products and services of ours that we think you might like, but will not send you any information related to any company other than ourselves.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to any companies with which we have a commercial relationship.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access  – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification  – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure  – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing  – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing  – You have the right to object to us processing your personal data, under certain conditions.

The right to data portability  – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:info@smart-ltd.co.uk

Or write to us:

GDPR queries, Smart IT Ltd

Unit 15, Progress Business Park

Orders Lane

Kirkham

Preston

Lancashire PR4 2TZ

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Smart IT uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Identifying those of our products and services in which we believe you may be interested

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recogniSe you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We do not this data with third parties for any purpose.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Smart IT Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 8th February 2023.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@smart-ltd.co.uk

Or write to us at:

GDPR queries, Smart IT Ltd

44d Progress Business Park

Orders Lane

Kirkham

Preston

Lancashire PR4 2TZ

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website – https://ico.org.uk

Address -

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone:  0303 123 1113
Fax: 01625 524510