Connect calls, messages and customer conversations with Odoo to give your teams greater visibility, reduce manual administration and keep communication data in one place.
Every customer conversation, connected to Odoo
Phone calls, SMS messages, WhatsApp conversations and customer interactions often happen outside your ERP and CRM.
Ringover integrates directly with Odoo, helping your team manage communications from within the platform they already use every day.
Whether you're handling sales enquiries, customer support requests or account management conversations, Ringover and Odoo work together to keep communication history, customer information and follow-up activity connected in one place.
Why connect Ringover with Odoo?
When customer conversations live in separate systems, teams spend valuable time switching between applications, updating records manually and searching for information.
By connecting Ringover with Odoo, your communications become part of your business processes.
Your team can:
✔ Make and receive calls directly from Odoo
✔ Automatically log calls, SMS and WhatsApp conversations
✔ Access customer information during conversations
✔ Keep contacts synchronised between systems
✔ Create Helpdesk tickets automatically from calls
✔ Store call notes, recordings and activity against customer records
✔ Reduce manual administration and improve follow-up
Click-to-Call from Odoo
Call customers and prospects directly from Odoo with a single click. No manual dialling and no switching between systems.
Automatic Call Logging
Inbound and outbound calls, notes, tags and communication activity are automatically recorded against the relevant Odoo records.
SMS & WhatsApp Integration
Keep customer communications connected by logging SMS and WhatsApp conversations within Odoo.
Contact Synchronisation
Ensure customer records remain up to date across both platforms with automatic contact syncing.
Odoo Helpdesk Integration
Automatically generate Helpdesk tickets from customer calls and communications, helping support teams respond faster and maintain complete records.
Customer Information at Your Fingertips
View important customer information during calls, giving your team the context they need before every conversation.
Interested in connecting Ringover with Odoo?
Speak to Smart IT to explore how Ringover could work with your Odoo environment.
