HQ expansion

Smart IT bolsters functional consultancy department and support desk.

Joch Robinson, Adrian Rigby and Lee Garner have all joined the functional consultancy team at Head Office and Carolina Salazar-Atherton joins as a Helpdesk Analyst. The new hires equate to a 17% increase in headcount across the UK operation with ambition to recruit for a further six positions by the end of the year.  

Despite the pandemic and a worldwide recession, 2020 has proven a strong trading year for Smart IT’s UK and North American operations and 2021 continues on the same growth trajectory.  

“2021 promises to be another successful year for Smart IT. We set out a target to triple growth within five years and we are well on the way,” says Barry Bullen.

“We have continued to expand dynamically and win new business all through 2020 and into 2021. Organisations today understand more than ever how opting for a cloud based and modular approach to ERP can drive operational efficiencies for their businesses with significant flexibility. Our success over the last 12 months has meant we’ve had to embark on a recruitment drive and expand our talent to continue servicing our existing clients as well as our net new wins.

The new recruits:

  • Joch Robinson, Senior Functional Consultant. In his latter role as Implementation Manager at Fulfilmentcrowd, Joch brings best practice ERP implementation experience from a leading ERP provider with some sizeable projects under his belt along with the insight that experience brings.

  • Adrian Rigby, Functional Consultant. With over 25 years ERP experience, Adrian has particular expertise delivering large implementations in the FMCG retailing, warehousing and E-commerce spaces.

  • Lee Garner, Assistant Functional Consultant. In his previous role as a software implementation consultant, Lee is experienced in planning, developing and implementing proprietary software products and delivering client training.

  • Carolina Salazar-Atherton, Helpdesk Analyst. Carolina has extensive first and second level technical and customer support experience.