Forsberg Services is a specialist in Positioning, Navigating and Timing (PNT) solutions, from Global Navigation Satellite System (GNSS) technologies to optical survey systems and software. It was established in 1987 by Charles Forsberg following time in the Royal Navy as a navigator and hydrographic surveyor.
Based near Lancaster, over the years Forsberg has expanded its engineering capabilities, acquired complementary businesses and won multiple awards. It now offers a range of both off-the-shelf and bespoke products.
Forsberg had initially relied entirely on Excel spreadsheets to manage its Enterprise Resource Planning (ERP) processes. By 2012, this approach was too manual and restrictive for an ambitious, growing business, and the company installed an early version of the software known now as Odoo.
For several years, Odoo’s modular structure offered precisely the flexible, customisable ERP functionality Forsberg needed. By sharing ideas with the active Odoo development community, Forsberg was able to test customised functionality in isolation, and generated ‘quick win’ efficiencies with Odoo’s manufacturing, procurement and sales modules.
However, by 2014, Forsberg needed to upgrade and extend its Odoo software modules. The business needed more sophisticated functionality and smoother integration between functions in order to support its own business growth. For security reasons it was important for its ERP solution to remain on-premise – however, it also needed the agility and adaptability of its ERP solution to support its own business culture.
Forsberg reviewed alternative systems including SAP and Microsoft Dynamics, but these seemed more restrictive and less customisable than Odoo, with substantial investment required to make the system work for Forsberg’s unique needs. At this stage, Forsberg began looking for a partner to upgrade its ERP system and unify all of the different moving parts.