Odoo 20 is coming, bringing a new wave of updates to the all-in-one business platform. With greater emphasis on artificial intelligence, automation and simpler ways of working, here’s what businesses need to know.
Early roadmap previews point towards developments across AI, accounting, eCommerce, marketing, planning, field service, point of sale and industry-specific solutions.
However, Odoo 20 has not yet been officially released. Odoo’s public release notes currently list version 19.4, released in July 2026, as the latest available update. This means that features included in roadmap presentations may still change before the final release.
Here is what businesses need to know about the expected Odoo 20 release date, the emerging roadmap and how to prepare.
What is Odoo 20?
Odoo 20 is the next major version of Odoo, an integrated platform covering business functions including:
Accounting and finance
CRM and sales
Inventory and purchasing
Manufacturing
Website and eCommerce
Point of sale
Project and service management
HR and payroll
Marketing and customer service
Major Odoo releases usually introduce improvements across individual applications as well as changes to the platform’s technical framework.
For existing users, a new version may create opportunities to improve processes or replace bespoke functionality with standard Odoo features. It may also require custom modules, third-party applications and integrations to be reviewed and updated.
When will Odoo 20 be released?
Odoo 20 is expected to be introduced during the Odoo Experience events taking place in September 2026.
It has already held a pre-launch during the Odoo Experience Americas in San Francisco, but the main Odoo Experience event will then take place at Brussels Expo on 24-26 September 2026. Odoo states that attendees will be able to begin their journey with Odoo 20 and discover the latest version during the event.
Until Odoo publishes a separate definitive launch announcement, businesses should treat September 2026 as the Odoo 20 release window.
Odoo 20: The updates to look out for
AI becomes part of everyday Odoo processes. Artificial intelligence appears to be one of the central themes of Odoo 20. Odoo’s official AI training material describes configurable agents that can use selected information sources, answer website enquiries and carry out tasks within Odoo. Agents may also be able to search, create and update records using natural-language instructions. Odoo’s documentation also highlights AI tools that can retrieve information, update and create records, edit website pages, generate images and create CRM leads.
This suggests that AI could become a much more integrated part of Odoo, helping users complete everyday tasks rather than simply being used as a separate content-creation tool.
Potential uses could include:
Finding information held across Odoo
Updating multiple records at once
Supporting website visitors
Creating leads
Assisting with administrative processes
Helping users understand business data
However, businesses will still need to consider important areas such as user permissions, approval processes, audit trails, licensing and data protection before allowing AI to carry out more sensitive tasks.
Website, SEO and eCommerce improvements
Early roadmap information suggests that Odoo 20 will continue developing its Website and eCommerce applications.
Previewed areas include website performance, structured data, redirect management, canonical URLs, sitemap controls and a revised blogging interface. These developments could be particularly valuable to organisations using Odoo as both an ERP and a customer-facing website platform.
The eCommerce updates could also make selling easier. Expected improvements could include better cross-selling, clearer product catalogue pages, improved returns management, customer rating requests and clearer information about promotions and offers.
Marketing Automation is expected to become more visual and easier to manage. A newworkflow builder could bring together communication and process steps such as email, SMS, WhatsApp, delays, filters and AI-supported actions. These features remain part of the preview roadmap and may change before Odoo 20 is officially released.
Planning and field service become more closely connected
Odoo is continuing to bring its Field Service features into the Planning application.
According to Odoo, the standalone Field Service application is being retired, with its main features moving into Planning. Further improvements are also expected as part of Odoo 20. For businesses that provide services on-site, this could make it easier to manage everything in one place, including:
Employees and other resources
Skills and roles
Scheduled jobs
Field-based tasks
Materials needed for each job
Employee availability and workloads
Bringing these features together could give service businesses a clearer view of their teams, resources and upcoming work.
If your business currently uses Field Service, it’s worth reviewing how the change could affect your existing workflows, permissions and reporting before upgrading to Odoo 20.
Accounting and payroll simplification
Odoo 20 could make accounting and payroll easier to manage, particularly for non-specialist users.
Early roadmap previews suggest that AI could help with financial checks, identify unusual activity and make financial information easier to understand.
Other potential accounting improvements include smoother payment processing, easier reconciliation, more flexible tax displays and better ways to store company information.
Payroll is also expected to get an updated dashboard, making it easier to see missing information and tasks that need attention. Odoo is also looking at making better use of Time Off data when preparing payroll, which could reduce the need for manual work-entry processes.
For businesses, these changes could mean less manual administration and a simpler way to keep financial and payroll information up to date.
These developments may differ by country because accounting and payroll depend heavily on local legislation and localisation packages.
Improvements to POS, mobile working and performance
Odoo 20 is also expected to bring improvements for retail, hospitality and mobile teams.
For Point of Sale, potential updates include cover easier hardware configuration, improved self-ordering, better payment integrations and greater flexibility when creating restaurant floor plans.
Mobile forms are expected to become easier to use on smaller screens, supporting employees who access Odoo from warehouses, customer sites, shops or while travelling.
For larger businesses using Odoo, performance improvements are also on the roadmap. Better database scaling could help organisations that handle large reports, high numbers of transactions or many users working in Odoo at the same time.
Overall, these updates could make Odoo more flexible for businesses that rely on it across different locations, devices and teams.
More industry-specific capabilities
Odoo continues to develop ready-made solutions for different industries, alongside its core business applications.
The Odoo 20 preview suggests there could be new features for sectors such as hospitality, construction, recruitment, vehicle repair and care services, as well as other specialist industries.
Industry packages can provide a useful starting point, but businesses should still compare them against their real processes. A preconfigured solution may reduce setup work, but it will not remove the need for business analysis, data preparation and user testing.
Should businesses upgrade to Odoo 20 immediately?
Not every organisation will need to or should upgrade as soon as Odoo 20 becomes available.
The right time to upgrade will depend on several factors. Including:
The business value offered by the Odoo 20
Which version of Odoo you currently use
How much your system has been customised
Third-party applications and integrations
The quality and accuracy of your data
How much testing is required
Employee training needs
Operationally sensitive periods
For businesses using a standard Odoo setup, the upgrade process may be relatively straightforward. However, systems with custom developments, multiple companies, externals systems or critical automation will usually need more planning and testing.
Timing is crucial. Retailers may need to avoid peak trading periods. Manufacturers may need to plan around shutdowns or stocktakes. Finance teams may prefer not to change systems close to year-end, audit or statutory reporting deadlines.
Ultimately, upgrading to the latest version isn’t always the right decision immediately. The best approach is to understand what Odoo 20 offers, assess how it could benefit your business and plan the upgrade around your own operational needs.
How to prepare for Odoo 20
Businesses don’t have to wait for the final Odoo 20 release notes to be published before they can begin preparing. Start by reviewing the current Odoo environment and documenting the applications, workflows, reports and automated actions in use.
Create an inventory of:
Bespoke modules
Third-party Odoo applications
External integrations
Automated actions
Business-critical reports
Connected devices and payment systems
The next step is to define the business case. Identify which current challenges or limitations that Odoo 20 can address and consider which new features could deliver a real measurable benefit to the business.
Once Odoo 20 is available, businesses should use a test environment to assess their processes before changing the live database. User acceptance testing should include everyday transactions, unusual scenarios and integrations with external platforms.
Training should then focus on what employees need to do differently, rather than simply presenting every new feature.
Smart IT at Odoo Experience 2026
This year, Smart IT has been part of the Odoo Experience community across multiple regions. Our teams have attended Odoo Experience India and Odoo Experience Americas in San Francisco, meeting customers, partners and the wider Odoo community while exploring the latest developments across the platform.
Next, our UK team will be heading to Odoo Experience Europe in Brussels from 24–26 September 2026, where Odoo 20 will be one of the main topics of conversation.
We’ll be following the latest announcements, demonstrations and technical sessions, and sharing confirmed updates and practical insights to help businesses understand what the new release could mean for them.
Frequently asked questions
Odoo 20 is expected during September 2026, Odoo Experience event running from 24-26 September.
No. Roadmap previews show Odoo’s intended direction, but individual features may change before release.
Not necessarily. Businesses should first assess the benefits, custom modules, integrations, testing requirements and operational timing.
Review your current processes, document customisations and integrations, improve data quality, define the business case and prepare a structured testing and training plan.
They should be reviewed and tested before an upgrade. Changes between Odoo versions can affect custom modules and integrations, particularly where they rely on fields, views, models or workflows that have changed. Odoo recommends making custom modules compatible with the target version and thoroughly testing integrations and business processes before moving the production database.
Yes. Odoo’s upgrade process allows businesses to work with an upgraded test database before upgrading production. This gives teams the opportunity to test everyday processes, reports, integrations, automated actions and custom functionality and identify any issues before the new version goes live.
There is no fixed timeframe for an Odoo upgrade. A relatively standard database may require less preparation, while an environment with extensive custom development, third-party integrations or complex workflows will generally need more testing and development work. Reviewing the database first is the best way to establish a realistic upgrade plan.
Start by reviewing your existing apps, customisations, integrations and key business processes. Odoo recommends assessing whether existing custom developments are still required, preparing compatible custom modules, creating an upgraded test database and thoroughly testing your business-critical workflows before upgrading production
Already using Odoo? Smart IT can help you assess your current version, customisations and readiness for an upgrade.
Considering Odoo for your business? We can also help you explore whether Odoo 20 should be part of your implementation plans.
